We understand that first impressions can be crucial in a retail environment. That’s why we work with you to create a retail or shop fitout that reflects your business, customers and culture.
If you work with more mature clientele, we’ll help you design a shopfront that is relaxed and classy; if you’re trying to attract Gen Y shoppers you’ll need a trend-setting fitout with plenty of energy. Either way, the correct fitout helps communicate your brand and is of paramount importance to your business success.
Some shopfitters rely on cookie-cutter fixtures and layouts. At Total Fitouts, we work one-on-one with our clients to develop a customised solution that’s perfectly tailored to individual business needs. Whether it’s a bespoke brand or a multi-national franchise that comes with a store fitout style guide, we’ll build a space that encourages customers to walk through the door.
Has the time come to update your shop? Has the decor that you once loved and were proud to have in place, finally started to look a little rough around the edges? Then perhaps the time has come to consider having your shop refitted with new decor and a fresh look?
Of course, you may be holding off on having your shop refitted because you are concerned about what you should do about your customers during the fitout. This is a common concern that many retail stores have, as they are concerned about the impact on their customers.
Fortunately, there are a range of options to make the process easier and less stressful for everyone involved. Below is a guide to your options when it comes to your store’s fitout and what you should do about your customers during that time.
The most obviously option is also the simplest; to shut up your shop for a few days while the fitout is being done. However, this may not be something that you are keen to do for a number of reasons, including the fact you may lose business as a result and you may leave your customers without access to a service they need.
Whether you choose to shut up your shop while the refit is in progress will depend on a range of factors, such as how much work is actually being done. This is something that we at Total Fitout can help you to determine. If you’re keen to keep your store open while work is being completed on it, there is the option of having the work done at night, while your store is closed. Another option could be to stagger the work, so that only one area is worked on at a time, allowing your store to continue to function.
When it comes to retail fitouts, many owners and managers are keen to keep their stores running like usual despite the fact that work is being completed. While this is a possability, it’s important to be mindful of health and safety, should you choose to go down this route. After all, building work can sometimes be dangerous, so a risk assessment must always be performed, if you choose to go down this route.
One way to keep your store open while your fitout is being completeed is to stagger the work, as mentioned above, and work on one area at a time. At Total Fitouts, we will always do our very best to try and accomodate the needs of our customers, so if staggering the work and focusing on one area at a time is what you want to do, we will do our very best to make it possible. Of course, it’s important to understand that some aspects of the work may require you to shut up your store for a few hours, due to health and safety.
In regards to what’s best to do, that’s purely down to personal preference, and also the exact work that you require doing. The more work being done, the more likely that you will need to close your store. However, if it’s just minor work, then you may be able to remain mostly open while this work is completed.
There are some retail fitouts that cannot be done with customers coming in and out due to health and safety, like when using potentially harmful glue sprays, for instance. However, there are various aspects of these fitouts that can be done while your store continues to function, it’s just a case of having a suitable plan of action in place that makes staying open possible.
However, for larger projects that require the property to be ‘shelled’ first, staying open isn’t an option. When a store is being completely revamped from top to bottom, staying open is rarely possible, which means that you will need to prepare to be closed for a few days. By letting your customers know in advance, you can help to make the process a much simpler and less stressful one for everyone involved.
Having a retail fitout done of your store may be what’s best for your brand in the long-term, but that doesn’t change the short-term impact it can have on you and your customers. However, whatever you choose to do – close or stay open offering a limited service – as long as you inform your customers, you can make the process much simple and less stressful for everyone.
We are ready to quote jobs of any size around Australia and NZ. Simply click the link below , answer a few simple questions and we will contact you within 24 hours to organise a detailed quote for your business.